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Frequently Asked Questions

The Ins and Outs of how we do business
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Why should I book with you, versus someone else?

Because our team is a customer service oriented team. Not only we hire the best of the best for your home, we also care greatly about making sure our customers are beyond satisfied. This is your home; this is where you live, and we like to clean it as if it were our own home.

We also have live customer support with an 800 number that you can call anytime with any questions, concerns, or booking questions you have.

How does the referral program work?

Easy. You refer a friend, or neighbor to us, and you will receive 10% of any money received from them for as long as we work with that person. We can Venmo, PayPal, or deposit the money directly into your account every time we get paid. We like to keep things very simple, and we appreciate your referrals.

Do I need to provide any material?

You do not need to do ANYTHING. You sit back and relax, and we will take care of the rest.

Will there be a charge if I cancel my appointment?

We are trying to make things as easy as possible. Life is complicated enough, let’s make this part easy. Just let us know if something comes up, and we will work around your schedule. We understand things can come up.